My Game keeps Freezing/Crashing

There are several things that will influence the game's performance. To ensure the app runs smoothly please:Update the game to latest versio...

The game lags on my device! Why?

If the game is lagging on your device, it might be because it is lacking the necessary resources to run the game. In order to free up resour...

I can't watch ads, my game stays on the "Searching for ads" screen, why?

There may be several reasons why ads are not being displayed or the screen remains stuck on "Searching for ads"Using an ad blocker programHa...

My game does not open, what can I do?

Ticarium is an online game, make sure your device is connected to the internet. If your device is connected to the internet, you can try reo...

How can i report a bug?

If you believe you have encountered an error in the game, you can report it to us at support@yuyutogames.com Including a screensho...

The product I purchased through Apple iOS App Store has not reached my account.

Even though purchases in Apple orders usually happen instantly, sometimes it can take a little time. After receiving the confirmation of a s...

The product I purchased on the Play Store did not arrive in my account, what should I do?

If you do not confirm the order during the purchase or if your order is canceled for any reason, you will not be charged any fees.During thi...